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Zoho solutions shaped around how Ennoble Care actually works
Ennoble Care, a home-based healthcare provider, needed Zoho to fit its own way of working. Encloud worked alongside the team to create a solution for each need, advising on the best way to attack every problem before building it.
Ennoble Care · Healthcare
Zoho
solutions addressing each of their needs
Advised
on the best way to attack each problem
Easy
to communicate with, in their words
ClientEnnoble Care
IndustryHealthcare
ProjectZoho customisation for a healthcare provider
TechnologiesZoho CRM and the wider Zoho suite
01 · The problem
Where it hurt
A healthcare operation has needs a standard CRM setup does not meet, and the wrong approach costs more than the right one takes. Ennoble Care wanted a partner who would work with them, understand each requirement, propose the best way to solve it in Zoho rather than the first way, and stay easy to reach throughout.
01
Needs the standard setup did not cover
Care operations have requirements that a default Zoho configuration does not address.
02
Which approach to take
Each problem had several possible solutions in Zoho; someone had to weigh them and advise.
03
Working together, not hand-off
The team wanted to build the solutions with a partner, not receive a black box.
02 · 04 · What's in the full study
01
The system diagram
3 components and how the data moves between them
02
Understanding each need
Side by side
03
Creative problem-solving
The best way in
04
Easy to work with
Reachable
05
What changed
3 outcomes after go-live, with the numbers behind them
IN THE STACK
“Encloud was a pleasure to work with and worked with me to create solutions that addressed our needs in Zoho. They were creative problem-solvers and were able to advise us on the best way to attack each problem.”
KL
K. Lane
Ennoble Care
