Encloud Solutions
Let's talk ↗
View all services→
Built on
ZohoSaws
Spotlight
CASE STUDY
Read the case study →

Every system, one warehouse,
numbers you can finally trust.

We connect the silos, CRM, billing, support, telephony, spreadsheets, into a governed warehouse with tested ELT pipelines, one resolved record per customer, and metrics synced back into the tools your team lives in. The foundation every report, automation and AI project stands on.
7
written case studies
12
public client reviews
10 yrs
founder in CRM systems
Customer 360
airbyte · dbt · warehouse
HEALTHY
crmbillingtelephonytransformdwh
RUNlast_run: 04:12 · test_failures: 0 · rows: 2.4M
24
pipelines in prod
99.8%
tests passing
12 min
data freshness
Teams we have built for

Most companies don’t have a data
problem. They have five.

Four failure modes show up in nearly every stack we audit. Each one quietly caps what your reporting, automation and AI can ever return.
01SILOS
Every system holds a different customer
The CRM says 4,200 accounts, billing says 3,900, support says 5,100, and the truth lives in a spreadsheet someone updates on Fridays. Until identities resolve across systems, every number is an argument waiting to happen.
02SWAMP
The AI project stalled at the data
A model was scoped, a vendor was hired, and then everyone discovered the training data: inconsistent fields, missing history, no reliable join between systems. Most stalled AI projects are unfinished data projects wearing a different budget line.
03GLUE
Pipelines held together by one person’s scripts
Cron jobs on a forgotten server, untested Python, a Zapier account nobody audits. It works until the one engineer who understands it leaves, and it fails silently, so you find out from a wrong report weeks later.
04TRUST
Two dashboards, two revenue numbers
Marketing, finance and the board each compute "revenue" from a different export with different filters. Without one governed metric layer, meetings spend more time reconciling numbers than acting on them.

Our fix: engineer data like software.

Version control, tests, code review, monitoring, the discipline your application code already gets, applied to the pipelines your business runs on. A warehouse is not an export folder; it is a product with a data model, an SLA and an owner.
Get your stack audited →
01
Model the business before the tables
We start with the questions your team can’t answer today, then design a dimensional model and a written metric dictionary around them. "Active customer" and "MRR" get one definition, agreed on paper, before a single pipeline runs.
Dimensional modelMetric dictionarySource-to-target map
02
ELT with tests, not scripts on cron
Pipelines are built in dbt with tests on every model, uniqueness, referential integrity, freshness, accepted values, version-controlled and run through CI. A transform that breaks fails loudly in the pipeline, not quietly in a board deck.
dbt testsVersion controlCI on every change
03
One customer, one record
Identity resolution matches accounts and contacts across CRM, billing, support and telephony using deterministic keys and fuzzy rules you approve. The output is a golden record every downstream table joins to, the fix for five systems, five customer counts.
Identity resolutionGolden recordsMatch rules
04
Close the loop back into your tools
A warehouse nobody queries changes nothing. Reverse ETL syncs computed fields, health scores, lifetime value, usage signals, back into the CRM where reps see them, and freshness alerts page us before a stale number reaches anyone.
Reverse ETLFreshness alertsAnomaly monitoring

Data engineering, source to CRM and back

All AI & data services
01
Warehouse Design & Build
Platform selectionSchema designAccess & governanceDev / prod environments
02
ELT Pipeline Development
API connectorsIncremental loadsOrchestrationRetry & backfill
03
dbt Modeling & Metric Layer
Dimensional modelingMetric dictionaryDocumented lineage
04
Data Quality & Observability
dbt testsFreshness SLAsAnomaly alertsIncident runbooks
05
Identity Resolution
Cross-system matchingGolden recordsSurvivorship rules
06
Reverse ETL & CRM Sync
CRM writebackComputed fieldsSync monitoring
07
Streaming & Real-Time Ingestion
Event streamsChange data captureWebhook ingestion
08
AI-Ready Datasets
Feature tablesTraining historyPoint-in-time joins

How a data platform ships

Five stages, each with named deliverables. Hover a stage to see what you get.
01
/ 05
Audit
01Map the landscape
We inventory every source, CRM, billing, support, telephony, the spreadsheets nobody admits to, and profile what each one holds: volumes, quality, overlap, join keys. You get an honest read on how far your data is from answering the questions you’re asking of it.
Source inventoryData-quality reportPlatform roadmap
02Design the warehouse on paper
Dimensional model, metric dictionary and source-to-target map, reviewed and signed before any pipeline is built. This is where "active customer" gets one definition and the identity-resolution rules get agreed, while changing them is still free.
Dimensional modelMetric dictionaryMatch-rule spec
03Ship pipelines, tested
Connectors, orchestration and dbt models land incrementally, the first queryable dataset typically arrives in week three, not at the end. Every model carries tests and documentation, and every change goes through CI and review like the software it is.
Running pipelinesTested dbt modelsFirst live dataset
04Push answers back into the tools
Identity resolution goes live, dashboards move onto governed models, and reverse ETL syncs warehouse truth, scores, segments, usage, into the CRM. This is the stage where the warehouse stops being infrastructure and starts changing how people work.
Golden records liveReverse ETL syncGoverned dashboards
05Monitor, alert, hand over
Freshness SLAs, anomaly alerts and incident runbooks go live, and your team is trained on the dbt project and orchestrator. Keep us on a retainer to run it, or take the keys, either way the platform is documented, tested and yours.
Alerting & SLAsRunbooks & docsHandover training

Data foundations in spotlight

All case studies
←
→
Solar sales, warehouse and commissions moved from Monday.com to Zoho One in under a month
Solar EnergyZoho Customization
< 1 monthfrom Monday.com to live on Zoho One
View case study ↗
“Encloud has been doing an outstanding job on the Zoho project. Their work displays a high level of expertise and attention to detail. They consistently meet deadlines and deliver top-quality results.”
B.
Autargy Solar
Vendor search cut by 75%, and PrimeDumpster's sales rose 40%
Waste ManagementCustom Web Apps
+40%sales, once quotes got fast
View case study ↗
“Time to find the right vendor dropped by 75%, so callers get answers while they are still on the phone.”
Project review
PrimeDumpster, 140 people
Tasmania.com stopped writing quotes by hand and lifted conversion 35%
Travel & TourismMiddleware & Integrations
15+ hof manual work removed every week
View case study ↗
“Encloud were great to work with. They delivered our Zoho CRM automation project on time and budget and to a high quality. Recommended.”
T.
Tasmania.com
Two years embedded in Packt's product squads as their CRM and data engineer
PublishingCRM Engineering
2 yearsembedded in Packt's product squads
View case study ↗
“Encloud has been exceptional for us as a contractor over a full period of 2 years. They embedded themselves in our squads with absolutely no issue. Attentive, professional and they certainly know their stuff. We would not hesitate to re-hire.”
S.
Packt
Zoho solutions shaped around how Ennoble Care actually works
HealthcareZoho Customization
Zohosolutions shaped around the care team's needs
View case study ↗
“Encloud was a pleasure to work with and worked with me to create solutions that addressed our needs in Zoho. They were creative problem-solvers and were able to advise us on the best way to attack each problem.”
K. Lane
Ennoble Care
A custom SuiteCRM module that runs Label LLC's insurance policies the way the team works
InsuranceSuiteCRM Development
1 modulebuilt for insurance policies, fitted to the workflow
View case study ↗
“5 stars all the way, this is the team to use for SuiteCRM. Experienced, did the work in the time I thought was reasonable, and were able to advise us on the correct way to do a few things. They built a custom module to handle insurance policies and set the system up to flow with our workflow.”
S. Meitz
Label LLC
ImageThink's SugarCRM got the custom features and reports its standard setup could not give
Creative ServicesSugarCRM Development
Customfeatures, cross-module fields and repaired reports
View case study ↗
“Encloud's work with our SugarCRM instance was nothing short of spectacular. They helped us build custom features, relate fields across modules and fix reporting issues, and were always willing to jump on a call. I couldn't recommend their work more.”
M. M.
ImageThink

A senior data pod on your stack, not a ticket queue.

A data engineer, an analytics engineer and a delivery lead own your platform end to end, the same pod from the source audit to the pager rotation.
7
Case studies written with the client named
12
Public client reviews quoted word for word
10 yrs
The founder building CRM systems

The stack we build on

Warehouses, orchestration and transformation chosen for your volume and budget, not for our resume.
Warehouses & lakehouses
Transform & orchestrate
Source systems
Cloud & runtime
Right-sized storage and compute, from a well-tuned Postgres to Snowflake and Databricks at scale.
SnowflakeSnowflake
BigQueryBigQuery
DatabricksDatabricks
PostgreSQLPostgreSQL
MySQLMySQL

Book a data audit, not a sales call.

45 minutes with a data engineer. Bring read-only access or just a list of your systems, leave with a first map of your sources, the join problems that will bite hardest, and an honest read on what a warehouse would take.
✓No obligation, no prepared pitch
✓NDA on request before you share any access
✓Honest "you don’t need Snowflake yet" advice when Postgres will do
✓A written summary of findings, whether or not we work together
12 reviewspublic client reviews on Upwork and direct
“Encloud is a team I have worked with on several projects. They truly understand Sugar and Suite and translate our customers' requirements into actionable solutions that scale in a CRM system and across an organization.”
J.
CRMExperts
Prefer to pick a time? Book a free 30-minute callChoose a slot on the calendar, or use the form below and we reply within one business day.Pick a time ↗
Tell us about your data
I'm okay with Encloud contacting me about this request. No newsletters, no list-selling. *
Book my session ↗
We reply within one business day. Your details never leave Encloud.

Frequently asked questions

Weighing a warehouse against staying in the CRM, or wondering why the last data project stalled? Bring the question to an audit and get an answer based on your actual systems.
Talk to a data engineer →
Do we need a data warehouse, or can we just report inside the CRM?+
If all your questions live in one system, CRM reporting is enough, and we’ll tell you so. You need a warehouse the moment answers require joining systems: revenue per support ticket, churn against product usage, marketing spend against closed deals. A CRM data warehouse is also what makes AI work possible, because models need history the CRM overwrites.
How long until we have a first usable dataset?+
The first queryable, tested dataset typically lands in week three, usually the customer or revenue model, because it unblocks the most downstream work. A full platform with identity resolution, quality monitoring and reverse ETL runs eight to fourteen weeks depending on source count and data quality. We ship incrementally, so you are never waiting for a big reveal.
What data quality guarantees do you actually provide?+
Every dbt model ships with tests, uniqueness, referential integrity, accepted values, freshness, that run on every pipeline execution and every code change. On top of that we set written freshness SLAs per table and wire anomaly alerts on volumes and key metrics. When something breaks upstream, an engineer gets paged before a wrong number reaches a dashboard.
Do we need real-time pipelines, or is batch enough?+
For most reporting, scoring and CRM-sync use cases, hourly or nightly batch is enough and dramatically cheaper to run. Real-time earns its complexity for a narrow set of jobs, fraud checks, live routing, operational alerting, and we build those on Kafka or change data capture only where the use case demands it. The audit tells you which side each of your use cases falls on.
Snowflake, BigQuery or just PostgreSQL, how do you choose?+
By volume, query patterns and what your team can operate, not by fashion. Under a few hundred gigabytes, a well-modeled Postgres with dbt is often the right answer and costs almost nothing. BigQuery suits Google-centric stacks and spiky analytical loads; Snowflake wins on workload isolation and governance at scale; Databricks earns its keep when heavy ML sits on the roadmap. We put the reasoning in writing so it isn’t a matter of taste.
Who maintains the pipelines after launch?+
Your choice. Everything is version-controlled, tested and documented, so your own engineers can take it over, the handover includes training on the dbt project and the orchestrator. Most clients keep us on a monthly retainer for monitoring, incident response and new sources, sized to activity rather than a fixed body count. Either way, you own the code and the accounts.
What drives the cost of a data engineering engagement?+
Four things: how many source systems we connect, how messy the data is (identity resolution across dirty systems is the biggest variable), how much history needs backfilling, and whether you need streaming. The audit is fixed-price and produces a scoped quote; platform running costs are typically a few hundred dollars a month at SMB scale, and we design to keep them there.
Our AI project stalled because of the data. Can you actually unblock it?+
That is the most common reason clients call us. Models fail without joined, historized, trustworthy data, so we build the feature tables, point-in-time training history and lineage first, then hand a clean foundation to your ML team or to our own machine learning practice. Data-swamp-to-first-model in one accountable engagement is exactly the gap this service exists to close.

Latest insights

Read all posts
Chat on WhatsApp